We are thrilled to share our recent interview with The Strad Korea, a prestigious publication dedicated to the world of classical music, particularly focusing on string instruments. Featuring Michael Wiener, CEO of DOLFINOS, this exclusive discussion offers valuable insights into DOLFINOS's vision, mission, and innovative strategies shaping the landscape of musical instrument accessories.
Read the translation of the original Korean interview below.
Interview with Dolfinos Founder, Michael Wiener - Innovation for Musicians
Musicians, especially string players, require many items besides their instruments to perform. For violinists or violists who must hold their instruments between their chin and shoulder, finding the right combination of chinrest and shoulder rest that feels like an extension of the instrument is a lifelong challenge. However, once a good solution is found, it often leads to discovering newer, more comfortable alternatives. Yet, despite the size of the industry catering to musicians, innovation through engineering research in the music industry has progressed slowly compared to other fields.
Located in Switzerland, Dolfinos collaborates with musicians and educators to develop products for musicians' comfort based on science and engineering. Founded in 2014 with the goal of developing innovative equipment for musicians after winning the first prize at the Swiss Startup Awards in 2013, the company has since conducted research and testing to develop products that incorporate balanced elements, including chinrests, shoulder rests, and a chin rest, in a single unit that can be replaced in seconds, by early 2020. This system for violins and violas can be used from ages 6 to adult, providing the same level of comfort to students, professionals, soloists, and elderly players with reduced physical abilities. In addition to the rest system, Dolfinos has developed accessories for musicians such as a lightweight portable music stand (Mini-put) and cello grip foot, helping performers immerse themselves in music in a more comfortable environment.
Currently selling products worldwide through their website, Dolfinos plans to visit South Korea in April. They will host demonstrations, lectures, and a concert (scheduled for April 22) at the Swiss Embassy, as well as offering free workshops. Before their visit to Korea, I had a conversation with founder Michael Winner about Dolfinos innovation. Their journey into innovation challenges will surely inspire musicians on a different level.
Strad Korea: I'm curious about what prompted you to start Dolfinos business.
Michael Wiener: I was the project leader of a research program at the Zurich University of Applied Sciences focusing on the biomechanics of string players and the interaction between musicians and their instruments and its impact on sound. At the time, I was a psychology professor, and this collaboration was a major research topic. This project, the first of its kind in history, focused on collaboration between various disciplines. The project involved the top three universities in Zurich, Switzerland: the Swiss Federal Institute of Technology (ETH) for materials science and acoustics, the University of Zurich (UZH) for dermatology and physiology, and the Zurich University of the Arts (ZHdK) for masterclasses with Zakhar Bron and Rudolf Koelman.
Dolfinos business started because of the response from musicians and students to a completely new chin and shoulder rest performance test conducted at the ETH Physiology Research Laboratory. They were enthusiastic about this groundbreaking product and fervently requested it to be released as a product. So, in order to fulfill the dreams of musicians, students, and amateurs seeking an acoustically sound, user-friendly, and ergonomic solution, I decided to leave my stable position at the university.
Strad Korea: Dolfinos is researching and developing various cutting-edge technologies for musicians. What is the core corporate value of Dolfinos, which encompasses all these activities?
Michael Wiener: Dolfinos core corporate values, encompassing all our activities of researching, developing, and releasing innovative technologies for musicians, revolve around three main principles. Firstly, we believe that musicians, akin to exceptional athletes, deserve access to the best technologies society can offer. Secondly, we adhere to the principle that the quality of our products must meet the basic requirements of students and amateurs as well as the advanced demands of professionals and soloists. Finally, recognizing the intricate skills required by musicians, we understand that addressing these requires an integrated approach across multiple disciplines, including materials science, acoustics, sports science, music (performance and education), and design. We conduct our research with these three guiding principles in mind.
Strad Korea: Your interest in our failure story is also appreciated. There must have been numerous trials and errors in developing Dolfino's rest system.
Michael Wiener: It's natural to be curious about the failures we encountered while developing Dolfinos rest system. One of our key technologies involves applying a user-centered approach. However, as the deadline for product release approached, time constraints prevented us from conducting direct tests with customers on the spring solution.
What happened then? Some musicians experienced issues with the spring solution, which we initially thought was innovative and user-friendly, due to their "old habit" of resting the instrument on their shoulders. This turned out to be a setback, as one tiny component out of approximately 50 embedded parts had a flaw (the rest of the components were fine). Dealing with this post-launch was akin to repairing a bicycle while riding it—it was much more complex and time-consuming, ultimately costing us more than delaying the product launch.
Startups often lack the luxury of ample funding in the early stages, necessitating the sale of a minimum viable product (MVP) to begin generating revenue. This dilemma can sometimes lead to wrong decisions and subsequent failures in the entrepreneurial journey. However, within the company, maintaining a failure-friendly attitude is crucial. It acknowledges that failures are opportunities to learn and improve for the next attempt. Thus, we adhere to Samuel Beckett's words: "Ever tried. Ever failed. No matter. Try again. Fail again. Fail better."
Strad Korea: What is the value of music and art in your opinion? I am curious about the thoughts of entrepreneurs or inventors, not music majors.
Michael Wiener: From the perspective of an entrepreneur or inventor, there is a simple answer to this question, considering the neuroaesthetic and learning aspects. Art, especially music, has the power to open dialogues between people and inspire them. When attending concerts, we train ourselves in attentive listening and respect, which are essential qualities for successful collaboration and peace-building. The ability to foster meaningful conversations is indispensable for successful communication and cooperation. No one denies that. Just by watching musicians, we learn. Our mirror neurons respond to their performances. Most musicians communicate with each other through music on stage, and if the ensemble doesn't sound harmonious, any enthusiastic audience member will immediately recognize the auditory malfunction.
Strad Korea:What is the reason for visiting Korea, and what potential have you discovered in the Korean market?
Michael Wiener: The reason for visiting Korea and the potential discovered in the Korean market are as follows:
We initiated research with leading musicians and educators such as Joshua Bell, Yoon Soyoung, Anna Chumachenco, and Zakhar Bron. Particularly, Yoon Soyoung's insights on the importance of user-friendly technology and design, coupled with exceptional musicality, left a profound impression on us. Subsequently, we collaborated with Bomsori Kim and Clara Jumi Kang. All of them contributed to enhancing the quality of our products and embodying dedication to the art our company pursues. For these reasons, we are confident that the Korean market will share and welcome our values more than any other market in Asia. Of course, from the perspective of our business's scalability, it is also an important market. Additionally, visiting Korea serves as a means to convey our innovations to consumers who recognize our intellectual contributions to the arts. We look forward to exploring more productive ways to collaborate with musicians, producers, stores, distributors, universities, and associations who are interested in partnering with us during this visit. - by Jeong So-yeon
For violin and viola players, the chinrest is not just an accessory; it's a critical point of contact that influences their playing experience. Dolfinos has reimagined this essential component with our groundbreaking FSC-certified wood chinrests, designed to offer unparalleled comfort and sustainability for every violinist and violist.
Embracing European FSC-Certified Wood for a Sustainable Future
In our quest to provide the best chinrest for violin and viola players, Dolfinos has shifted away from the traditional ebony wood to a more sustainable and environmentally friendly option. Our chinrests are crafted from European FSC-certified wood, chosen for its dense yet lightweight properties, offering violin and viola players a comfortable, stable, and aesthetically pleasing alternative. This move not only showcases our commitment to sustainability but also addresses the environmental concerns associated with the overharvesting of ebony wood, promoting biodiversity and forest conservation.
The Unique Advantages of FSC-Certified Wood ChinrestsOur selection of European FSC-certified wood provides violin and viola players with a chinrest that is not only beautiful but also enhances their playing experience. The lightness and density of the wood ensure comfort and ease of use, making long practice sessions or performances more enjoyable for every violin player and violist. By integrating skin-friendly natural oil varnish, we've ensured that our chinrests are safe and comfortable for all musicians, further enhancing the connection between the player and their instrument.
A Commitment to Conservation and Musician Well-BeingAs a Swiss company, Dolfinos is dedicated to reducing our carbon footprint and supporting local ecosystems by sourcing our wood responsibly. Our decision to use European wood over ebony not only contributes to the conservation of endangered species but also aligns with our vision of creating a sustainable future for music. This commitment extends to the well-being of musicians, ensuring that every violin and viola player enjoys a safe and comfortable experience with our FSC-certified wood chinrests.
Conclusion: The Dolfinos DifferenceDolfinos is setting a new standard in the world of string instruments. Our FSC-certified wood chinrests for violin and viola players embody the perfect blend of sustainability, beauty, and functionality. We invite every violin player and violist to experience the Dolfinos difference: play comfortably, play sustainably, and let your music resonate with the values of environmental stewardship.
We are honored to have the CARBON Edition (previously named Signature Edition) as the "Featured Product" in The Strad, August 2022 issue!
This editorial feature is based on an interview with Michael Wiener, CEO of DOLFINOS, from August 2022. You can read the whole interview below.
The STRAD: Could you firstly explain the initial product - the rest system? Why was it made and what are its general features?
Michael: The DOLFINOS rest system is the first complete violin rest in the world developed by an interdisciplinary team from Zurich Universities in collaboration with Hannover University and Cambridge University (Physics, Acoustics, Dermatology, Physiology, Engineering, Materials Science, Advanced Manufacturing & Musicmedicine) plus leading musicians, violin professors and industry designers. The approach also took the special needs of viola players and the necessity to have an adaptable device into account. Our system not only fits various body types, but also accompanies you through a whole life span and career, starting with the ½ size violin. The goal was to create a product “which literally grows with you”. The term complete means it includes everything a violinist or a violist needs to interact perfectly with the instrument: A variety of fully adaptable chinrests and shoulderrests and a non-invasive adapter that connects everything to the instrument.
The STRAD: Why did DOLFINOS decide to create this new edition?
Michael: The Pioneer Edition and its successor the AIR Edition are our single piece manufactured flagship products. We recently added the L.A. Edition, which was developed in collaboration with Leonidas Kavakos. These 3 models are often preferred by soloists and concertmasters. However it was always the plan to bring down the price of our solution and make it affordable to everyone. As we did not want to simplify the technology, (the high functionality can only be realized with the over 50 parts we build into our rest system), the production process had to be simplified. The first step in this direction was the injection molded CARBON Edition.
The STRAD: What are the main NEW features of the carbon signature edition (and could you explain what each of these features add to the product and why you decided to add them)?
Michael: The new features of the SIGNATURE Edition were not achievable in one step, since we did not know how to bring 40% Carbon fibres into a tiny and filigree piece, such as our shoulderrest wing. (Consisting of only ca. 20 Gramms of material!) With the first injection molded version we succeeded to fill it with 20% Carbon fibres. With the SIGNATURE we almost have a version as rigid and durable as the AIR, for only half of the price! This is a real technology breakthrough and has, beside the drastically lowered price, a crucial and multiple benefit for our user: It is a lot stiffer, and lighter than the initial CARBON Edition. Last but not least its sound properties are significantly better as well.
The STRAD: Could you list each of the materials used in each part of the product, and why you chose them?
Michael: On our website we are very transparent about the manufacturing and features of our products. We avoid endangered or medically questionable materials and we produce under fair conditions. The goal of our company is to behave in a nature and climate friendly way. That means a customer gets with us “true prices” which is a concept we think all companies should follow. Only like this the full cost for society and nature is reflected honestly and in a sustainable way. I know, one answer is still open. How about the list of materials? I hope you understand we cannot publish the full details of our materials as we keep a few secrets which we do not want to reveal to those who will try to copy us.
The STRAD: What exactly is made of carbon here, and could you explain the process of making this?
Michael: The injection molding machine is a very expensive, complicated and extremely strong machine. Only the best mold steel is durable enough to resist the high temperature and pressure we need to produce thousands and thousands of theses shoulderrest wings with such a high ratio of Carbon fibres. To fill in the liquid with the fibres requires a pressure of 250’000kg.
The STRAD: What makes this product innovative?
Michael: It is made to let the player forget they play with something in between them and the instrument. Our product immediately reveals and allows the instrument to ring much more freely.
The STRAD: Would you recommended it over the other editions - the descriptions of it seems to indicate that it combines all the best elements of your previous models?
Michael: I always say: "Not everybody is able to splurge on a flagship product, yet everybody wants to have a “non plus ultra solution”. Regardless whether you chose a PURE, an AIR or a SIGNATURE Edition, it will be the “non plus ultra” of your choice."
The STRAD: How long lasting is it?
Michael: All wearing parts can be easily replaced and ordered from our webshop. That means our products are built to last. Most of our early adopters still use all original parts of their system. I give you one example of how we strive for perfection and durability: With the help of our pioneering customers we have tested the rest system for a full year. At the end of this period we only had to evidently improve one thing: The spring system which is part of the adapter. The spring is made of a shape memory alloy and there is only one company in the US which was able to deliver the required quality. But the problem was not the quality of the spring. It was the functionality of the built in spring stop, the form and thickness of the spring itself which, on a long term run, showed weaknesses in certain applications of customers who regularly played on pressure limits. I am glad to announce, we just have successfully accomplished the redesign of the whole spring system.
The STRAD: I also asked this in the context of price, as it is quite expensive if we compare it to if we just bought one shoulder rest and one chin rest. Why is it worth it?
Michael: This is a really important point. Thank you for asking. This helps to make something much more tangible for your reader. All of us intuitively know: If we take climate change into consideration, we must radically calculate the true price and sustainability of a product. But there is also a surprisingly simple calculation every player can do. A DOLFINOS product is something you can play for thousands of hours and through all life ages because a) it is a solid Swiss design which is built to last and b) can be easily serviced, and c) is designed to “grow with you”. The last argument is, from a user’s perspective, maybe the most important one: No matter how often you change your instrument and how your body changes over time, the very same DOLFINOS can be adapted to nearly any new circumstances. Ultimately you buy it one time and can keep it for years. And let me add on last thing: In the past, most parents, teachers, students and musicians were looking for low cost devices, as all other expenses could not be reduced: violin, rental costs, insurance, bow rehairs, strings. Today DOLFINOS gets feedbacks from satisfied customers who say: “What matters most is my performance and my wellbeing and I tell anybody to stop wasting their time and money continuing to add mismatching and mediocre devices in your chin- and shoulderrest drawer!”
The STRAD: What are you and Dolfinos most proud about with this new product?
Michael: Everyday we get letters from customers describing the life changing effects they experience through using our products. We just published a list on our website with some of these feedbacks for which we are very very grateful.
We are very happy to announce that we will hold another workshop soon.
This workshop will take place during the Uttwil Masterclass Week on August 24th at 7 pm. This workshop is free of charge and will be open to everybody.
You will profit from our research findings about "flow and effortless playing in strings" (violin, viola, cello). There will also be the opportunity for you to get a hands-on experience with smart technologies made by DOLFINOS. See for yourself how our technologies can enhance the sound and your performance! You can also profit from workshop exclusive promotional offers ;-)
If you have always wanted to try the DOLFINOS, this is the best opportunity. Bring your instrument, current shoulder rests and chin rest (+ tools to remove the chin rest) for optimal benefit :-)
Please apply until Sunday, August 21st, by writing an email to mail@dolfinos.com. Please note that the slots for participants are limited, so don't wait too long!
Location of the workshop: Dolfinos, Seeweingarten 26, 8592 Uttwil, Switzerland
Date & time: August 24th 2022, 7 pm - 9pm
We look forward to seeing you!
DOLFINOS will be giving two workshops at the Verbier Festival 2022 on July 15th 2022, 14.00-16.00 (Atelier 1) and 17.30-19.00 (Atelier 2)! The workshop is accessible to every violist, violinist, cellist (amateurs, students, professionals) and it's free of charge! The workshop is limited to 12 participants per workshop. It’ll be on a first come first serve basis. :) This workshop will share the findings we made in collaboration with leading professionals as well as scientists.
The program of the workshop includes:
Learn how about safer and more energy-efficient playing by applying the research findings and biomechanical devices made by DOLFINOS
Guided hands-on trial with the DOLFINOS Rest System
Get in touch with your individual musical FLOW for more effortless playing
Experience the influence of greater sound and body resonance within your performance abilities and wellbeing
You and your friends are very welcome to participate. Apply by writing an email to mail@dolfinos.com. We will inform you about the details and participation.
Please tell us if you participate in Atelier 1 or Atelier 2, mention your full name and which instrument you will bring along for the workshop. For optimal benefit, bring your instrument, your current shoulder and chin rest and tools to remove your actual chin rest!